Contact us Print page

Privacy Policy

Instantel, a division of Xmark Corporation, and a member of The Stanley Works (hereinafter referred to as Instantel) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Instantel Web site and governs data collection and usage. By using the Instantel web site, you consent to the data practices described in this statement.

Collection of your Personal Information

Instantel may collect personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Instantel may also collects anonymous demographic information, which is not unique to you, such as your ZIP code, and product preferences.

There is also information about your computer hardware and software that is automatically collected by Instantel. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Instantel for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Instantel Web site.

Instantel encourages you to review the privacy statements of Web sites you choose to link to from Instantel so that you can understand how those Web sites collect, use and share your information. Instantel is not responsible for the privacy statements or other content on Web sites outside of the Instantel Web site.

Use of your Personal Information

Instantel collects and uses your personal information to operate the Instantel Web site and deliver the services you have requested. Instantel also uses your personally identifiable information to inform you of other products or services available from Instantel. Instantel may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Instantel does not sell, rent or lease its customer lists to third parties.

Instantel keeps track of the Web sites and pages our customers visit within Instantel, in order to determine what Instantel services are the most popular. This data is used to help us improve our web site and business practices.

Instantel will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Instantel or the site; (b) protect and defend the rights or property of Instantel; and, (c) act under exigent circumstances to protect the personal safety of users of Instantel, or the public.

Use of Cookies

The Instantel Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Instantel pages, or register with the Instantel site or services, a cookie helps Instantel to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Instantel Web site, the information you previously provided can be retrieved, so you can easily use the Instantel features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Instantel services or Web sites you visit.

Security of your Personal Information

Instantel secures your personal information from unauthorized access, use or disclosure. Instantel secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

Changes to this Statement

Instantel will occasionally update this Statement of Privacy to reflect company and customer feedback. Instantel encourages you to periodically review this Statement to be informed of how Instantel is protecting your information.

Contact Information

Instantel welcomes your comments regarding this Statement of Privacy. If you believe that Instantel has not adhered to this Statement, please contact Instantel at marketing@instantel.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.

309 Legget Drive, Ottawa, Ontario, Canada, K2K 3A3